Cartoon Wisdom -Dec 16, 2015
Reading time: 29 secondsWisdom from a kid and an imaginary tiger.
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In a Position to Fail -Nov 10, 2015
Reading time – 38 seconds . . . I bought a portable SiriusXM radio to use in my 23-year-old car. After a little use, the antenna began to operate only intermittently, so I called the company to get a replacement. The customer service guy really did his best to help Read More
The iPhone Affair -Oct 20, 2015
Reading time: longer than 39 seconds - and worth it!Perched on the tip of the baggage conveyor
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Great Leadership -Sep 29, 2015
Reading time: 31 secondsGreat Leadership Makes All The Difference
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Leadership Math -Aug 17, 2015
Reading time: 39 secondsDemographics are changing fast. Time to adjust your leadership?
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Customer From Hell -Jul 31, 2015
Reading time: 34 secondsIt's about how you handle all of your customers.
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Leadership and Pants -Jun 10, 2015
Reading time: 37 secondsThe leader always models behavior - down to the pants!
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