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In a Position to Fail -Nov 10, 2015

Reading time – 38 seconds  .  .  . I bought a portable SiriusXM radio to use in my 23-year-old car. After a little use, the antenna began to operate only intermittently, so I called the company to get a replacement. The customer service guy really did his best to help Read More

Leadership Math -Aug 17, 2015

Reading time: 39 seconds

Demographics are changing fast. Time to adjust your leadership?

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Leadership and Pants -Jun 10, 2015

Reading time: 37 seconds

The leader always models behavior - down to the pants!

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Huh? -May 19, 2015

Reading time: 33 seconds

While you're checking them out, they're checking you out.

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Who’s Listening? -Nov 05, 2013

Reading time: 38 seconds

It isn't about your brilliant solutions

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Ambassador José Adames -Oct 22, 2013

Reading time: 39 seconds

How about an ambassadorship?

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It’s All About Me -Oct 07, 2013

Reading time: 24 seconds

No, really - Me!

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That Load On Your Shoulders -Feb 26, 2013

Reading time: 38 seconds

The extra load on your shoulders might be removable.

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Hiding Behind Blow-Off -Dec 27, 2012

Reading time: 38 seconds

It's about what happens when silence is what they get.

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International We Care – No, Really -Oct 28, 2011

Reading time: 33 seconds

Putting people on hold

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